{"id":2675,"date":"2025-07-07T10:13:00","date_gmt":"2025-07-07T08:13:00","guid":{"rendered":"https:\/\/primeone.cloud\/nicht-kategorisiert\/easily-keep-an-eye-on-important-data-records-in-dynamics-365-sales-with-the-timeline-pinning-function\/"},"modified":"2026-03-30T14:23:13","modified_gmt":"2026-03-30T12:23:13","slug":"easily-keep-an-eye-on-important-data-records-in-dynamics-365-sales-with-the-timeline-pinning-function","status":"publish","type":"post","link":"https:\/\/primeone.cloud\/en\/know-how\/easily-keep-an-eye-on-important-data-records-in-dynamics-365-sales-with-the-timeline-pinning-function\/","title":{"rendered":"Easily keep an eye on important data records in Dynamics 365 Sales with the timeline pinning function"},"content":{"rendered":"\t\t
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When working with Dynamics 365 Sales, it is quite normal for the timeline to be filled with many activities and notes. Scrolling through everything just to find an important entry can take a lot of time. This is exactly where the pinning function comes into play.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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If this function has been activated by your system administrator and your security role allows this (with write and delete rights), you can pin certain data records, such as notes or activities, so that they always remain at the top of the timeline. This makes it much easier to find them again later.<\/p>\n

<\/p>\n

To pin a data record, simply click on the pin symbol next to it. The entry is moved to a special area at the top of the timeline, which is labeled “Pinned”<\/strong>. This area shows how many data records are pinned and allows a maximum of 15 entries at the same time. Each pinned data record remains there for one year unless it is deleted manually.<\/p>\n

<\/p>\n

\u2705 Quick tip on permissions:<\/strong>
If pinning does not work for you, check the settings for your security role. You will find “Timeline Pin” under the “Custom Entities” tab. The Create, Read and Delete<\/strong> authorizations must be activated here. This configuration is included in the default role “Basic User”<\/strong>, which is why assigning this role often solves the problem.
As this setting is made at organization level, pinned records are visible to all users who can see the timeline of this entity.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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Pinning is perhaps only a small function. For many users, however, it makes navigating through data records much faster and more efficient.<\/p>\n

<\/p>\n

I hope this guide has been helpful for some of you.
Stay tuned for more useful tips and best practices to help you get the most out of Dataverse.
Feel free to contact our Microsoft experts with any questions.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

When working with Dynamics 365 Sales, it is quite normal for the timeline to be filled with many activities and notes. Scrolling through everything just to find an important entry can take a lot of time. This is exactly where the pinning function comes into play. 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