{"id":2640,"date":"2024-12-10T16:57:03","date_gmt":"2024-12-10T15:57:03","guid":{"rendered":"https:\/\/primeone.cloud\/portfolio\/sales-automation-for-the-electromobility-of-the-future\/"},"modified":"2026-03-30T16:51:59","modified_gmt":"2026-03-30T14:51:59","slug":"sales-automation-for-the-electromobility-of-the-future","status":"publish","type":"portfolio","link":"https:\/\/primeone.cloud\/en\/referenzen\/sales-automation-for-the-electromobility-of-the-future\/","title":{"rendered":"Sales automation for the electromobility of the future"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"2640\" class=\"elementor elementor-2640 elementor-2029\" data-elementor-post-type=\"portfolio\">\n\t\t\t\t<div class=\"elementor-element elementor-element-eaeaa04 e-flex e-con-boxed e-con e-parent\" data-id=\"eaeaa04\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d44d33e elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"d44d33e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ceebb35 elementor-widget elementor-widget-text-editor\" data-id=\"ceebb35\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><strong>End customer:<br><\/strong>chargebyte GmbH<\/p><p><strong>Implementation period:<\/strong><br>2 months<\/p><p><strong>Products:<br><\/strong>Dynamics 365 Sales<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3c62393 elementor-widget-divider--separator-type-pattern elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"3c62393\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\" style=\"--divider-pattern-url: url(&quot;data:image\/svg+xml,%3Csvg xmlns=&#039;http:\/\/www.w3.org\/2000\/svg&#039; preserveAspectRatio=&#039;none&#039; overflow=&#039;visible&#039; height=&#039;100%&#039; viewBox=&#039;0 0 20 16&#039; fill=&#039;none&#039; stroke=&#039;black&#039; stroke-width=&#039;1&#039; stroke-linecap=&#039;square&#039; stroke-miterlimit=&#039;10&#039;%3E%3Cg transform=&#039;translate(-12.000000, 0)&#039;%3E%3Cpath d=&#039;M28,0L10,18&#039;\/%3E%3Cpath d=&#039;M18,0L0,18&#039;\/%3E%3Cpath d=&#039;M48,0L30,18&#039;\/%3E%3Cpath d=&#039;M38,0L20,18&#039;\/%3E%3C\/g%3E%3C\/svg%3E&quot;);\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d4bac59 elementor-widget elementor-widget-raven-advanced-accordion\" data-id=\"d4bac59\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;collapsible&quot;:&quot;false&quot;,&quot;scroll_to_content&quot;:&quot;false&quot;}\" data-widget_type=\"raven-advanced-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t<div id=\"jupiterx-advanced-accordion-wrapper\" class=\"jupiterx-advanced-accordion-wrapper\">\n\t\t\t\t<div class=\"jupiterx-advanced-accordion-inner-wrapper\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"jupiterx-single-advanced-accordion-wrapper  jx-ac-first  jx-ac-inactive\" id=\"\" >\n\t\t\t\t<div class=\"jx-single-accordion-header\">\n\t\t\t\t\t<div class=\"jx-single-accordion-header-left\">\n\t\t\t\t\t\t<div class=\"jx-single-accordion-header-icon-toggle-wrapper jx-single-accordion-header-icon-toggle-wrapper-hide\" >\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<span class=\"jx-ac-title\">The challenge<\/span>\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"jx-single-accordion-header-right\">\n\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"jx-ac-icon-body-closed jx-ac-toggle-icon fas fa-chevron-right\"><\/i><i aria-hidden=\"true\" class=\"jx-ac-icon-body-opened jx-ac-toggle-icon fas fa-chevron-down\"><\/i>\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"jx-single-accordion-body  jx-ac-body-none\">\n\t\t\t\t\t<div class=\"jx-ac-content\">\n\t\t\t\t\t\t<div class=\"jx-ac-content-inner-wrapper\">\n\t\t\t\t\t\t\t<div class=\"jupiterx-ac-content-is-editor\"><p>Chargebyte develops innovative communication solutions for charging electric vehicles - a dynamic, technology-driven environment with high demands on efficiency and scalability.<\/p>\n<p>The lack of a connection to the ERP system Microsoft Dynamics 365 Business Central (BC), which was already in use, was particularly challenging. This meant that a consistent view of customers, quotations and orders was only possible to a limited extent - interfaces to Salesforce had to be operated manually or via detours. The aim was therefore to introduce a CRM system that is not only intuitive and flexible, but can also be seamlessly integrated into the existing Microsoft landscape.<\/p>\n<p>However, as the company grew and demand increased, it became clear that the internal sales and marketing processes needed to be modernized, as did the solutions that Anaxco provides for its customers. Previously, lead tracking, offer tracking and customer communication were largely carried out manually - without a central overview or structured process. The aim was to establish a lean CRM solution that efficiently bundles lead management and marketing activities and fits in with the company's digital strategy.<\/p>\n<\/div>\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"jupiterx-single-advanced-accordion-wrapper  jx-ac-inactive\" id=\"\" >\n\t\t\t\t<div class=\"jx-single-accordion-header\">\n\t\t\t\t\t<div class=\"jx-single-accordion-header-left\">\n\t\t\t\t\t\t<div class=\"jx-single-accordion-header-icon-toggle-wrapper jx-single-accordion-header-icon-toggle-wrapper-hide\" >\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<span class=\"jx-ac-title\">Our solution<\/span>\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"jx-single-accordion-header-right\">\n\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"jx-ac-icon-body-closed jx-ac-toggle-icon fas fa-chevron-right\"><\/i><i aria-hidden=\"true\" class=\"jx-ac-icon-body-opened jx-ac-toggle-icon fas fa-chevron-down\"><\/i>\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"jx-single-accordion-body  jx-ac-body-none\">\n\t\t\t\t\t<div class=\"jx-ac-content\">\n\t\t\t\t\t\t<div class=\"jx-ac-content-inner-wrapper\">\n\t\t\t\t\t\t\t<div class=\"jupiterx-ac-content-is-editor\"><p>Together with primeone and BSH AG (BC partner), Chargebyte decided to introduce Microsoft Dynamics 365 Sales - with a focus on user-friendliness, automation and integration. The existing Business Central environment was actively used to create an end-to-end sales process - from lead capture to ERP transfer.<\/p>\n<p><strong>Core components of the solution:<\/strong><\/p>\n<ul>\n<li>Automated lead assignment: New leads are automatically assigned to the responsible sales employees based on product groups.<\/li>\n<li>Reminder workflows: Depending on the customer classification (e.g. A, B or C customers), automatic reminder emails are sent for open offers.<\/li>\n<li>Structured opportunity process: From the inquiry to the quotation to the system-supported transfer to Business Central - all steps were mapped digitally and standardized.<\/li>\n<li>Salesforce replacement: The previous solution was completely replaced by Dynamics 365 - easier to use, cheaper to license and easier to integrate.<\/li>\n<\/ul>\n<p><strong>The focus was on:<\/strong><\/p>\n<ul>\n<li>Central management of leads and opportunities<\/li>\n<li>Standardized sales processes with clear responsibilities and automated resubmissions<\/li>\n<li>User-friendliness for rapid acceptance in the team<\/li>\n<li>Agile implementation as part of the primeone Smart Start approach<\/li>\n<\/ul>\n<p>Just a few months later - at the beginning of 2025 - the next expansion stage followed: the Dynamics 365 Customer Insights - Journeys app was implemented in just 6 weeks. The aim was to make <a href=\"https:\/\/www.primeone.at\/software-saas\/marketing\/\">marketing<\/a> more data-driven, analyze touchpoints across all channels and manage campaigns in a targeted manner - in line with the BI and AI focus that Anaxco also pursues in its own solutions.<\/p>\n<\/div>\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"jupiterx-single-advanced-accordion-wrapper  jx-ac-inactive\" id=\"\" >\n\t\t\t\t<div class=\"jx-single-accordion-header\">\n\t\t\t\t\t<div class=\"jx-single-accordion-header-left\">\n\t\t\t\t\t\t<div class=\"jx-single-accordion-header-icon-toggle-wrapper jx-single-accordion-header-icon-toggle-wrapper-hide\" >\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<span class=\"jx-ac-title\">The results<\/span>\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"jx-single-accordion-header-right\">\n\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"jx-ac-icon-body-closed jx-ac-toggle-icon fas fa-chevron-right\"><\/i><i aria-hidden=\"true\" class=\"jx-ac-icon-body-opened jx-ac-toggle-icon fas fa-chevron-down\"><\/i>\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"jx-single-accordion-body  jx-ac-body-none\">\n\t\t\t\t\t<div class=\"jx-ac-content\">\n\t\t\t\t\t\t<div class=\"jx-ac-content-inner-wrapper\">\n\t\t\t\t\t\t\t<div class=\"jupiterx-ac-content-is-editor\"><p>With the new CRM solution, Chargebyte benefits from a fully digitalized sales process with a high level of transparency and automation. Thanks to the direct interface to Business Central, all relevant information is available across all systems - without any media disruptions.<\/p>\n<p>Another advantage: since the go-live, the ongoing maintenance and administration of the system has been handled independently by the internal team - without external dependencies and with maximum flexibility in the event of changes.<\/p>\n<\/div>\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"jupiterx-single-advanced-accordion-wrapper  jx-ac-inactive\" id=\"\" >\n\t\t\t\t<div class=\"jx-single-accordion-header\">\n\t\t\t\t\t<div class=\"jx-single-accordion-header-left\">\n\t\t\t\t\t\t<div class=\"jx-single-accordion-header-icon-toggle-wrapper jx-single-accordion-header-icon-toggle-wrapper-hide\" >\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<span class=\"jx-ac-title\">The future prospects<\/span>\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"jx-single-accordion-header-right\">\n\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"jx-ac-icon-body-closed jx-ac-toggle-icon fas fa-chevron-right\"><\/i><i aria-hidden=\"true\" class=\"jx-ac-icon-body-opened jx-ac-toggle-icon fas fa-chevron-down\"><\/i>\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"jx-single-accordion-body  jx-ac-body-none\">\n\t\t\t\t\t<div class=\"jx-ac-content\">\n\t\t\t\t\t\t<div class=\"jx-ac-content-inner-wrapper\">\n\t\t\t\t\t\t\t<div class=\"jupiterx-ac-content-is-editor\"><p>Chargebyte plans to expand the solution even further in the future - for example by connecting additional communication channels in marketing or automating additional process steps in after-sales. The use of Power BI to evaluate key sales figures is also already being planned and is constantly being expanded. The basis for this further development has been laid with the integrated Microsoft platform.<\/p>\n<\/div>\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"jupiterx-single-advanced-accordion-wrapper  jx-ac-last  jx-ac-inactive\" id=\"\" >\n\t\t\t\t<div class=\"jx-single-accordion-header\">\n\t\t\t\t\t<div class=\"jx-single-accordion-header-left\">\n\t\t\t\t\t\t<div class=\"jx-single-accordion-header-icon-toggle-wrapper jx-single-accordion-header-icon-toggle-wrapper-hide\" >\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<span class=\"jx-ac-title\">Conclusion<\/span>\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"jx-single-accordion-header-right\">\n\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"jx-ac-icon-body-closed jx-ac-toggle-icon fas fa-chevron-right\"><\/i><i aria-hidden=\"true\" class=\"jx-ac-icon-body-opened jx-ac-toggle-icon fas fa-chevron-down\"><\/i>\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"jx-single-accordion-body  jx-ac-body-none\">\n\t\t\t\t\t<div class=\"jx-ac-content\">\n\t\t\t\t\t\t<div class=\"jx-ac-content-inner-wrapper\">\n\t\t\t\t\t\t\t<div class=\"jupiterx-ac-content-is-editor\"><p>With the replacement of Salesforce and the introduction of Dynamics 365 Sales, Chargebyte has found a CRM solution that fits its own requirements perfectly - easy to use, flexibly customizable and seamlessly integrated into the existing Microsoft environment. In collaboration with primeone and BSH AG, a system was created that not only works today, but also offers room for future growth.<\/p>\n<\/div>\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>End customer:chargebyte GmbH Implementation period:2 months Products:Dynamics 365 Sales The challenge Chargebyte develops innovative communication solutions for charging electric vehicles &#8211; a dynamic, technology-driven environment with high demands on efficiency and scalability. The lack of a connection to the ERP system Microsoft Dynamics 365 Business Central (BC), which was already in use, was particularly challenging. [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":4371,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","portfolio_category":[39],"portfolio_tag":[],"class_list":["post-2640","portfolio","type-portfolio","status-publish","has-post-thumbnail","hentry","portfolio_category-sales"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Sales automation for chargebyte | primeone<\/title>\n<meta name=\"description\" content=\"An electromobility company automates sales with CRM, process and integration solutions to qualify leads faster.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/primeone.cloud\/en\/referenzen\/sales-automation-for-the-electromobility-of-the-future\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Sales automation for chargebyte | primeone\" \/>\n<meta property=\"og:description\" content=\"An electromobility company automates sales with CRM, process and integration solutions to qualify leads faster.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/primeone.cloud\/en\/referenzen\/sales-automation-for-the-electromobility-of-the-future\/\" \/>\n<meta property=\"og:site_name\" content=\"primeone\" \/>\n<meta property=\"article:modified_time\" content=\"2026-03-30T14:51:59+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/primeone.cloud\/wp-content\/uploads\/2025\/10\/chargebyte-logo2.webp\" \/>\n\t<meta property=\"og:image:width\" content=\"600\" \/>\n\t<meta property=\"og:image:height\" content=\"300\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/webp\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/primeone.cloud\\\/en\\\/referenzen\\\/sales-automation-for-the-electromobility-of-the-future\\\/\",\"url\":\"https:\\\/\\\/primeone.cloud\\\/en\\\/referenzen\\\/sales-automation-for-the-electromobility-of-the-future\\\/\",\"name\":\"Sales automation for chargebyte | primeone\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/primeone.cloud\\\/en\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/primeone.cloud\\\/en\\\/referenzen\\\/sales-automation-for-the-electromobility-of-the-future\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/primeone.cloud\\\/en\\\/referenzen\\\/sales-automation-for-the-electromobility-of-the-future\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/primeone.cloud\\\/wp-content\\\/uploads\\\/2025\\\/10\\\/chargebyte-logo2.webp\",\"datePublished\":\"2024-12-10T15:57:03+00:00\",\"dateModified\":\"2026-03-30T14:51:59+00:00\",\"description\":\"An electromobility company automates sales with CRM, process and integration solutions to qualify leads faster.\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/primeone.cloud\\\/en\\\/referenzen\\\/sales-automation-for-the-electromobility-of-the-future\\\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/primeone.cloud\\\/en\\\/referenzen\\\/sales-automation-for-the-electromobility-of-the-future\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/primeone.cloud\\\/en\\\/referenzen\\\/sales-automation-for-the-electromobility-of-the-future\\\/#primaryimage\",\"url\":\"https:\\\/\\\/primeone.cloud\\\/wp-content\\\/uploads\\\/2025\\\/10\\\/chargebyte-logo2.webp\",\"contentUrl\":\"https:\\\/\\\/primeone.cloud\\\/wp-content\\\/uploads\\\/2025\\\/10\\\/chargebyte-logo2.webp\",\"width\":600,\"height\":300},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/primeone.cloud\\\/en\\\/referenzen\\\/sales-automation-for-the-electromobility-of-the-future\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Startseite\",\"item\":\"https:\\\/\\\/primeone.cloud\\\/en\\\/homepage\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Portfolios\",\"item\":\"https:\\\/\\\/primeone.cloud\\\/en\\\/portfolio\\\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Sales automation for the electromobility of the future\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/primeone.cloud\\\/en\\\/#website\",\"url\":\"https:\\\/\\\/primeone.cloud\\\/en\\\/\",\"name\":\"primeone\",\"description\":\"CRM &amp; 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