{"id":2523,"date":"2025-10-20T16:24:33","date_gmt":"2025-10-20T14:24:33","guid":{"rendered":"https:\/\/primeone.cloud\/know-how\/"},"modified":"2026-03-17T13:25:34","modified_gmt":"2026-03-17T12:25:34","slug":"know-how","status":"publish","type":"page","link":"https:\/\/primeone.cloud\/en\/know-how\/","title":{"rendered":"Know-how"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"2523\" class=\"elementor elementor-2523 elementor-2356\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d1d6ce4 e-con-full e-flex e-con e-parent\" data-id=\"d1d6ce4\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-b1d139b e-flex e-con-boxed e-con e-parent\" data-id=\"b1d139b\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;gradient&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-75021c6 e-con-full e-flex e-con e-child\" data-id=\"75021c6\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-5c3df22 e-con-full e-flex e-con e-child\" data-id=\"5c3df22\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-831a45c elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"831a45c\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInDown&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Know-How<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-572cbb4 elementor-widget elementor-widget-text-editor\" data-id=\"572cbb4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Here you will find current know-how articles compiled by our specialists. Scroll through the current topics. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-b2070d5 e-flex e-con-boxed e-con e-parent\" data-id=\"b2070d5\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;gradient&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-221a1dd e-con-full e-flex e-con e-child\" data-id=\"221a1dd\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-312d218 raven-hover-scale-up elementor-widget elementor-widget-raven-posts-carousel\" data-id=\"312d218\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;classic_post_image_hover_effect&quot;:&quot;scale-up&quot;,&quot;classic_load_effect&quot;:&quot;fade-in&quot;,&quot;_skin&quot;:&quot;classic&quot;,&quot;classic_slides_view&quot;:&quot;3&quot;,&quot;classic_slides_view_tablet&quot;:&quot;2&quot;,&quot;classic_slides_view_mobile&quot;:&quot;1&quot;,&quot;classic_slides_scroll&quot;:&quot;1&quot;,&quot;classic_slides_scroll_tablet&quot;:&quot;1&quot;,&quot;classic_slides_scroll_mobile&quot;:&quot;1&quot;,&quot;classic_transition_speed&quot;:500,&quot;classic_enable_infinite_loop&quot;:&quot;yes&quot;,&quot;classic_show_arrows&quot;:&quot;yes&quot;,&quot;query_offset&quot;:0,&quot;classic_columns_space_between&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:30,&quot;sizes&quot;:[]},&quot;classic_columns_space_between_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:20,&quot;sizes&quot;:[]},&quot;classic_columns_space_between_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:10,&quot;sizes&quot;:[]}}\" data-widget_type=\"raven-posts-carousel.classic\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"raven-posts-carousel raven-swiper-slider\">\n\t\t\t<div class=\"raven-posts-carousel-swiper-container swiper\">\n\t\t\t\t<div class=\"swiper-wrapper swiper-columns-3\" data-swiper='{&quot;rtl&quot;:false}'>\n\t\t\n\t\t<div class=\"swiper-slide\">\n\t\t\t<div class=\"raven-post-wrapper\">\n\t\t\t\t<div class=\"raven-post raven-posts-carousel-load-effect raven-post-carousel-effect-fade-in\">\n\t\t\t\t\t\t\t<div class=\"raven-post-image-wrap\">\n\t\t\t<a class=\"raven-post-image raven-image-fit\"  href=https:\/\/primeone.cloud\/en\/know-how\/d365-sales-quick-guide-for-a-read-only-security-role\/><img fetchpriority=\"high\" decoding=\"async\" width=\"1246\" height=\"765\" src=\"https:\/\/primeone.cloud\/wp-content\/uploads\/2026\/04\/Titelbild-Read-Only-e1777455549313.webp\" class=\"attachment-full size-full wp-image-4824\" alt=\"Cover picture Read Only\" srcset=\"https:\/\/primeone.cloud\/wp-content\/uploads\/2026\/04\/Titelbild-Read-Only-e1777455549313.webp 1246w, https:\/\/primeone.cloud\/wp-content\/uploads\/2026\/04\/Titelbild-Read-Only-e1777455549313-300x184.png 300w, https:\/\/primeone.cloud\/wp-content\/uploads\/2026\/04\/Titelbild-Read-Only-e1777455549313-1024x629.png 1024w, https:\/\/primeone.cloud\/wp-content\/uploads\/2026\/04\/Titelbild-Read-Only-e1777455549313-768x472.png 768w\" sizes=\"(max-width: 1246px) 100vw, 1246px\" \/> <span class=\"raven-post-image-overlay\"><\/span><\/a>\t\t<\/div>\n\t\t\n\t\t\t\t\t<div class=\"raven-post-content\">\n\t\t\t\t\t\t<h3 class=\"raven-post-title\"><a class=\"raven-post-title-link\" href=\"https:\/\/primeone.cloud\/en\/know-how\/d365-sales-quick-guide-for-a-read-only-security-role\/\">D365 Sales: Quick guide for a read-only security role<\/a><\/h3>\t\t<div class=\"raven-post-meta\"><a class=\"raven-post-meta-item raven-post-date\" href=\"https:\/\/primeone.cloud\/en\/2026\/04\/\" rel=\"bookmark\">29.04.2026<\/a><\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\n\t\t<div class=\"swiper-slide\">\n\t\t\t<div class=\"raven-post-wrapper\">\n\t\t\t\t<div class=\"raven-post raven-posts-carousel-load-effect raven-post-carousel-effect-fade-in\">\n\t\t\t\t\t\t\t<div class=\"raven-post-image-wrap\">\n\t\t\t<a class=\"raven-post-image raven-image-fit\"  href=https:\/\/primeone.cloud\/en\/know-how\/d365-sales-edit-unit-prices-in-offers-the-secret-of-miscellaneous-privileges\/><img decoding=\"async\" width=\"965\" height=\"760\" src=\"https:\/\/primeone.cloud\/wp-content\/uploads\/2026\/04\/Mauszeiger-versucht-Schloss-zu-oeffnen.webp\" class=\"attachment-full size-full wp-image-4744\" alt=\"Mouse pointer tries to open lock\" srcset=\"https:\/\/primeone.cloud\/wp-content\/uploads\/2026\/04\/Mauszeiger-versucht-Schloss-zu-oeffnen.webp 965w, https:\/\/primeone.cloud\/wp-content\/uploads\/2026\/04\/Mauszeiger-versucht-Schloss-zu-oeffnen-300x236.png 300w, https:\/\/primeone.cloud\/wp-content\/uploads\/2026\/04\/Mauszeiger-versucht-Schloss-zu-oeffnen-768x605.png 768w\" sizes=\"(max-width: 965px) 100vw, 965px\" \/> <span class=\"raven-post-image-overlay\"><\/span><\/a>\t\t<\/div>\n\t\t\n\t\t\t\t\t<div class=\"raven-post-content\">\n\t\t\t\t\t\t<h3 class=\"raven-post-title\"><a class=\"raven-post-title-link\" href=\"https:\/\/primeone.cloud\/en\/know-how\/d365-sales-edit-unit-prices-in-offers-the-secret-of-miscellaneous-privileges\/\">D365 Sales: Edit unit prices in offers &#8211; The secret of miscellaneous privileges<\/a><\/h3>\t\t<div class=\"raven-post-meta\"><a class=\"raven-post-meta-item raven-post-date\" href=\"https:\/\/primeone.cloud\/en\/2026\/04\/\" rel=\"bookmark\">16.04.2026<\/a><\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\n\t\t<div class=\"swiper-slide\">\n\t\t\t<div class=\"raven-post-wrapper\">\n\t\t\t\t<div class=\"raven-post raven-posts-carousel-load-effect raven-post-carousel-effect-fade-in\">\n\t\t\t\t\t\t\t<div class=\"raven-post-image-wrap\">\n\t\t\t<a class=\"raven-post-image raven-image-fit\"  href=https:\/\/primeone.cloud\/en\/know-how\/chill-out-step-for-stressed-apis-in-oracle-integration\/><img decoding=\"async\" width=\"1408\" height=\"768\" src=\"https:\/\/primeone.cloud\/wp-content\/uploads\/2026\/04\/1B0171F4-8BD7-40C6-A9F6-1007A0680CA8_1_201_a.jpeg\" class=\"attachment-full size-full wp-image-4705\" alt=\"1B0171F4 8BD7 40C6 A9F6 1007A0680CA8 1 201 a\" srcset=\"https:\/\/primeone.cloud\/wp-content\/uploads\/2026\/04\/1B0171F4-8BD7-40C6-A9F6-1007A0680CA8_1_201_a.jpeg 1408w, https:\/\/primeone.cloud\/wp-content\/uploads\/2026\/04\/1B0171F4-8BD7-40C6-A9F6-1007A0680CA8_1_201_a-300x164.jpeg 300w, https:\/\/primeone.cloud\/wp-content\/uploads\/2026\/04\/1B0171F4-8BD7-40C6-A9F6-1007A0680CA8_1_201_a-1024x559.jpeg 1024w, https:\/\/primeone.cloud\/wp-content\/uploads\/2026\/04\/1B0171F4-8BD7-40C6-A9F6-1007A0680CA8_1_201_a-768x419.jpeg 768w\" sizes=\"(max-width: 1408px) 100vw, 1408px\" \/> <span class=\"raven-post-image-overlay\"><\/span><\/a>\t\t<\/div>\n\t\t\n\t\t\t\t\t<div class=\"raven-post-content\">\n\t\t\t\t\t\t<h3 class=\"raven-post-title\"><a class=\"raven-post-title-link\" href=\"https:\/\/primeone.cloud\/en\/know-how\/chill-out-step-for-stressed-apis-in-oracle-integration\/\">&#8220;Chill-out&#8221; step for stressed APIs in Oracle Integration \ud83e\uddd8\u200d\u2642\ufe0f<\/a><\/h3>\t\t<div class=\"raven-post-meta\"><a class=\"raven-post-meta-item raven-post-date\" href=\"https:\/\/primeone.cloud\/en\/2026\/04\/\" rel=\"bookmark\">09.04.2026<\/a><\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\n\t\t<div class=\"swiper-slide\">\n\t\t\t<div class=\"raven-post-wrapper\">\n\t\t\t\t<div class=\"raven-post raven-posts-carousel-load-effect raven-post-carousel-effect-fade-in\">\n\t\t\t\t\t\t\t<div class=\"raven-post-image-wrap\">\n\t\t\t<a class=\"raven-post-image raven-image-fit\"  href=https:\/\/primeone.cloud\/en\/know-how\/d365-sales-quick-campaign-start-quick-sales-campaigns\/><img loading=\"lazy\" decoding=\"async\" width=\"1376\" height=\"768\" src=\"https:\/\/primeone.cloud\/wp-content\/uploads\/2026\/03\/quick_campaign.webp\" class=\"attachment-full size-full wp-image-4544\" alt=\"quick campaign\" srcset=\"https:\/\/primeone.cloud\/wp-content\/uploads\/2026\/03\/quick_campaign.webp 1376w, https:\/\/primeone.cloud\/wp-content\/uploads\/2026\/03\/quick_campaign-300x167.png 300w, https:\/\/primeone.cloud\/wp-content\/uploads\/2026\/03\/quick_campaign-1024x572.png 1024w, https:\/\/primeone.cloud\/wp-content\/uploads\/2026\/03\/quick_campaign-768x429.png 768w\" sizes=\"(max-width: 1376px) 100vw, 1376px\" \/> <span class=\"raven-post-image-overlay\"><\/span><\/a>\t\t<\/div>\n\t\t\n\t\t\t\t\t<div class=\"raven-post-content\">\n\t\t\t\t\t\t<h3 class=\"raven-post-title\"><a class=\"raven-post-title-link\" href=\"https:\/\/primeone.cloud\/en\/know-how\/d365-sales-quick-campaign-start-quick-sales-campaigns\/\">D365 Sales Quick Campaign: Start quick sales campaigns<\/a><\/h3>\t\t<div class=\"raven-post-meta\"><a class=\"raven-post-meta-item raven-post-date\" href=\"https:\/\/primeone.cloud\/en\/2026\/03\/\" rel=\"bookmark\">30.03.2026<\/a><\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\n\t\t<div class=\"swiper-slide\">\n\t\t\t<div class=\"raven-post-wrapper\">\n\t\t\t\t<div class=\"raven-post raven-posts-carousel-load-effect raven-post-carousel-effect-fade-in\">\n\t\t\t\t\t\t\t<div class=\"raven-post-image-wrap\">\n\t\t\t<a class=\"raven-post-image raven-image-fit\"  href=https:\/\/primeone.cloud\/en\/know-how\/easily-keep-an-eye-on-important-data-records-in-dynamics-365-sales-with-the-timeline-pinning-function\/><img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"800\" src=\"https:\/\/primeone.cloud\/wp-content\/uploads\/2025\/10\/D365-pin-note.webp\" class=\"attachment-full size-full wp-image-4390\" alt=\"\" srcset=\"https:\/\/primeone.cloud\/wp-content\/uploads\/2025\/10\/D365-pin-note.webp 800w, https:\/\/primeone.cloud\/wp-content\/uploads\/2025\/10\/D365-pin-note-300x300.png 300w, https:\/\/primeone.cloud\/wp-content\/uploads\/2025\/10\/D365-pin-note-150x150.png 150w, https:\/\/primeone.cloud\/wp-content\/uploads\/2025\/10\/D365-pin-note-768x768.png 768w, https:\/\/primeone.cloud\/wp-content\/uploads\/2025\/10\/D365-pin-note-500x500.png 500w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/> <span class=\"raven-post-image-overlay\"><\/span><\/a>\t\t<\/div>\n\t\t\n\t\t\t\t\t<div class=\"raven-post-content\">\n\t\t\t\t\t\t<h3 class=\"raven-post-title\"><a class=\"raven-post-title-link\" href=\"https:\/\/primeone.cloud\/en\/know-how\/easily-keep-an-eye-on-important-data-records-in-dynamics-365-sales-with-the-timeline-pinning-function\/\">Easily keep an eye on important data records in Dynamics 365 Sales with the timeline pinning function<\/a><\/h3>\t\t<div class=\"raven-post-meta\"><a class=\"raven-post-meta-item raven-post-date\" href=\"https:\/\/primeone.cloud\/en\/2025\/07\/\" rel=\"bookmark\">07.07.2025<\/a><\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\n\t\t<div class=\"swiper-slide\">\n\t\t\t<div class=\"raven-post-wrapper\">\n\t\t\t\t<div class=\"raven-post raven-posts-carousel-load-effect raven-post-carousel-effect-fade-in\">\n\t\t\t\t\t\t\t<div class=\"raven-post-image-wrap\">\n\t\t\t<a class=\"raven-post-image raven-image-fit\"  href=https:\/\/primeone.cloud\/en\/know-how\/end-of-the-year-reset-autonumber-start-value-in-dynamics-365-sales\/><img loading=\"lazy\" decoding=\"async\" width=\"908\" height=\"510\" src=\"https:\/\/primeone.cloud\/wp-content\/uploads\/2025\/08\/D365-sales-reset-autonumber.webp\" class=\"attachment-full size-full wp-image-4389\" alt=\"D365 sales reset autonumber\" srcset=\"https:\/\/primeone.cloud\/wp-content\/uploads\/2025\/08\/D365-sales-reset-autonumber.webp 908w, https:\/\/primeone.cloud\/wp-content\/uploads\/2025\/08\/D365-sales-reset-autonumber-300x169.png 300w, https:\/\/primeone.cloud\/wp-content\/uploads\/2025\/08\/D365-sales-reset-autonumber-768x431.png 768w\" sizes=\"(max-width: 908px) 100vw, 908px\" \/> <span class=\"raven-post-image-overlay\"><\/span><\/a>\t\t<\/div>\n\t\t\n\t\t\t\t\t<div class=\"raven-post-content\">\n\t\t\t\t\t\t<h3 class=\"raven-post-title\"><a class=\"raven-post-title-link\" href=\"https:\/\/primeone.cloud\/en\/know-how\/end-of-the-year-reset-autonumber-start-value-in-dynamics-365-sales\/\">End of the year: Reset AutoNumber start value in Dynamics 365 Sales<\/a><\/h3>\t\t<div class=\"raven-post-meta\"><a class=\"raven-post-meta-item raven-post-date\" href=\"https:\/\/primeone.cloud\/en\/2025\/04\/\" rel=\"bookmark\">09.04.2025<\/a><\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t<div class=\"swiper-pagination swiper-pager-outside bullets-pagination-type\"><\/div>\n\t\t<\/div>\n\n\t\t\t\t\t\t\t<div class=\"swiper-button-prev\"><\/div>\n\t\t\t\t<div class=\"swiper-button-next\"><\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Know-How Here you will find current know-how articles compiled by our specialists. Scroll through the current topics. Wichtige Datens\u00e4tze in Dynamics 365 Sales mit der Anheften-Funktion der Zeitleiste ganz einfach im Blick behalten 07.07.2025 Jahresende: AutoNumber-Startwert in Dynamics 365 Sales zur\u00fccksetzen 09.04.2025<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-2523","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Know-how on MS Dynamics 365 &amp; Oracle CX projects | primeone<\/title>\n<meta name=\"description\" content=\"Practical tips, how-tos and best practices on Dynamics 365, Oracle CX, project platforms and cloud integration directly from customer projects.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/primeone.cloud\/en\/know-how\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Know-how on MS Dynamics 365 &amp; Oracle CX projects | primeone\" \/>\n<meta property=\"og:description\" content=\"Practical tips, how-tos and best practices on Dynamics 365, Oracle CX, project platforms and cloud integration directly from customer projects.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/primeone.cloud\/en\/know-how\/\" \/>\n<meta property=\"og:site_name\" content=\"primeone\" \/>\n<meta property=\"article:modified_time\" content=\"2026-03-17T12:25:34+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/primeone.cloud\/wp-content\/uploads\/2025\/10\/D365-pin-note.webp\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/primeone.cloud\\\/en\\\/know-how\\\/\",\"url\":\"https:\\\/\\\/primeone.cloud\\\/en\\\/know-how\\\/\",\"name\":\"Know-how on MS Dynamics 365 & Oracle CX projects | primeone\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/primeone.cloud\\\/en\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/primeone.cloud\\\/en\\\/know-how\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/primeone.cloud\\\/en\\\/know-how\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/primeone.cloud\\\/wp-content\\\/uploads\\\/2025\\\/10\\\/D365-pin-note.webp\",\"datePublished\":\"2025-10-20T14:24:33+00:00\",\"dateModified\":\"2026-03-17T12:25:34+00:00\",\"description\":\"Practical tips, how-tos and best practices on Dynamics 365, Oracle CX, project platforms and cloud integration directly from customer projects.\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/primeone.cloud\\\/en\\\/know-how\\\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/primeone.cloud\\\/en\\\/know-how\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/primeone.cloud\\\/en\\\/know-how\\\/#primaryimage\",\"url\":\"https:\\\/\\\/primeone.cloud\\\/wp-content\\\/uploads\\\/2025\\\/10\\\/D365-pin-note.webp\",\"contentUrl\":\"https:\\\/\\\/primeone.cloud\\\/wp-content\\\/uploads\\\/2025\\\/10\\\/D365-pin-note.webp\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/primeone.cloud\\\/en\\\/know-how\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Startseite\",\"item\":\"https:\\\/\\\/primeone.cloud\\\/en\\\/homepage\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Know-how\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/primeone.cloud\\\/en\\\/#website\",\"url\":\"https:\\\/\\\/primeone.cloud\\\/en\\\/\",\"name\":\"primeone\",\"description\":\"CRM &amp; Customer Experience\",\"publisher\":{\"@id\":\"https:\\\/\\\/primeone.cloud\\\/en\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/primeone.cloud\\\/en\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/primeone.cloud\\\/en\\\/#organization\",\"name\":\"primeone business solutions gmbh\",\"url\":\"https:\\\/\\\/primeone.cloud\\\/en\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/primeone.cloud\\\/en\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/primeone.cloud\\\/wp-content\\\/uploads\\\/2025\\\/08\\\/primeone-logo-fbg.svg\",\"contentUrl\":\"https:\\\/\\\/primeone.cloud\\\/wp-content\\\/uploads\\\/2025\\\/08\\\/primeone-logo-fbg.svg\",\"width\":690,\"height\":256,\"caption\":\"primeone business solutions gmbh\"},\"image\":{\"@id\":\"https:\\\/\\\/primeone.cloud\\\/en\\\/#\\\/schema\\\/logo\\\/image\\\/\"},\"sameAs\":[\"https:\\\/\\\/www.linkedin.com\\\/company\\\/primeone-business-solutions-gmbh\"]}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Know-how on MS Dynamics 365 & Oracle CX projects | primeone","description":"Practical tips, how-tos and best practices on Dynamics 365, Oracle CX, project platforms and cloud integration directly from customer projects.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/primeone.cloud\/en\/know-how\/","og_locale":"en_US","og_type":"article","og_title":"Know-how on MS Dynamics 365 & Oracle CX projects | primeone","og_description":"Practical tips, how-tos and best practices on Dynamics 365, Oracle CX, project platforms and cloud integration directly from customer projects.","og_url":"https:\/\/primeone.cloud\/en\/know-how\/","og_site_name":"primeone","article_modified_time":"2026-03-17T12:25:34+00:00","og_image":[{"url":"https:\/\/primeone.cloud\/wp-content\/uploads\/2025\/10\/D365-pin-note.webp","type":"","width":"","height":""}],"twitter_card":"summary_large_image","schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/primeone.cloud\/en\/know-how\/","url":"https:\/\/primeone.cloud\/en\/know-how\/","name":"Know-how on MS Dynamics 365 & Oracle CX projects | primeone","isPartOf":{"@id":"https:\/\/primeone.cloud\/en\/#website"},"primaryImageOfPage":{"@id":"https:\/\/primeone.cloud\/en\/know-how\/#primaryimage"},"image":{"@id":"https:\/\/primeone.cloud\/en\/know-how\/#primaryimage"},"thumbnailUrl":"https:\/\/primeone.cloud\/wp-content\/uploads\/2025\/10\/D365-pin-note.webp","datePublished":"2025-10-20T14:24:33+00:00","dateModified":"2026-03-17T12:25:34+00:00","description":"Practical tips, how-tos and best practices on Dynamics 365, Oracle CX, project platforms and cloud integration directly from customer projects.","breadcrumb":{"@id":"https:\/\/primeone.cloud\/en\/know-how\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/primeone.cloud\/en\/know-how\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/primeone.cloud\/en\/know-how\/#primaryimage","url":"https:\/\/primeone.cloud\/wp-content\/uploads\/2025\/10\/D365-pin-note.webp","contentUrl":"https:\/\/primeone.cloud\/wp-content\/uploads\/2025\/10\/D365-pin-note.webp"},{"@type":"BreadcrumbList","@id":"https:\/\/primeone.cloud\/en\/know-how\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Startseite","item":"https:\/\/primeone.cloud\/en\/homepage\/"},{"@type":"ListItem","position":2,"name":"Know-how"}]},{"@type":"WebSite","@id":"https:\/\/primeone.cloud\/en\/#website","url":"https:\/\/primeone.cloud\/en\/","name":"primeone","description":"CRM &amp; Customer Experience","publisher":{"@id":"https:\/\/primeone.cloud\/en\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/primeone.cloud\/en\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/primeone.cloud\/en\/#organization","name":"primeone business solutions gmbh","url":"https:\/\/primeone.cloud\/en\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/primeone.cloud\/en\/#\/schema\/logo\/image\/","url":"https:\/\/primeone.cloud\/wp-content\/uploads\/2025\/08\/primeone-logo-fbg.svg","contentUrl":"https:\/\/primeone.cloud\/wp-content\/uploads\/2025\/08\/primeone-logo-fbg.svg","width":690,"height":256,"caption":"primeone business solutions gmbh"},"image":{"@id":"https:\/\/primeone.cloud\/en\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.linkedin.com\/company\/primeone-business-solutions-gmbh"]}]}},"_links":{"self":[{"href":"https:\/\/primeone.cloud\/en\/wp-json\/wp\/v2\/pages\/2523","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/primeone.cloud\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/primeone.cloud\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/primeone.cloud\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/primeone.cloud\/en\/wp-json\/wp\/v2\/comments?post=2523"}],"version-history":[{"count":10,"href":"https:\/\/primeone.cloud\/en\/wp-json\/wp\/v2\/pages\/2523\/revisions"}],"predecessor-version":[{"id":4339,"href":"https:\/\/primeone.cloud\/en\/wp-json\/wp\/v2\/pages\/2523\/revisions\/4339"}],"wp:attachment":[{"href":"https:\/\/primeone.cloud\/en\/wp-json\/wp\/v2\/media?parent=2523"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}