{"version":"1.0","provider_name":"primeone","provider_url":"https:\/\/primeone.cloud\/en\/","author_name":"Marcel Niederm\u00f6ller","author_url":"https:\/\/primeone.cloud\/en\/author\/m-niedermoeller\/","title":"The future of customer service starts now - primeone","type":"rich","width":600,"height":338,"html":"<blockquote class=\"wp-embedded-content\" data-secret=\"exIJnGwiP7\"><a href=\"https:\/\/primeone.cloud\/en\/news\/the-future-of-customer-service-starts-now\/\">The future of customer service starts now<\/a><\/blockquote><iframe sandbox=\"allow-scripts\" security=\"restricted\" src=\"https:\/\/primeone.cloud\/en\/news\/the-future-of-customer-service-starts-now\/embed\/#?secret=exIJnGwiP7\" width=\"600\" height=\"338\" title=\"&#8220;The future of customer service starts now&#8221; &#8212; primeone\" data-secret=\"exIJnGwiP7\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\" class=\"wp-embedded-content\"><\/iframe><script>\n\/*! This file is auto-generated *\/\n!function(d,l){\"use strict\";l.querySelector&&d.addEventListener&&\"undefined\"!=typeof URL&&(d.wp=d.wp||{},d.wp.receiveEmbedMessage||(d.wp.receiveEmbedMessage=function(e){var t=e.data;if((t||t.secret||t.message||t.value)&&!\/[^a-zA-Z0-9]\/.test(t.secret)){for(var s,r,n,a=l.querySelectorAll('iframe[data-secret=\"'+t.secret+'\"]'),o=l.querySelectorAll('blockquote[data-secret=\"'+t.secret+'\"]'),c=new RegExp(\"^https?:$\",\"i\"),i=0;i<o.length;i++)o[i].style.display=\"none\";for(i=0;i<a.length;i++)s=a[i],e.source===s.contentWindow&&(s.removeAttribute(\"style\"),\"height\"===t.message?(1e3<(r=parseInt(t.value,10))?r=1e3:~~r<200&&(r=200),s.height=r):\"link\"===t.message&&(r=new URL(s.getAttribute(\"src\")),n=new URL(t.value),c.test(n.protocol))&&n.host===r.host&&l.activeElement===s&&(d.top.location.href=t.value))}},d.addEventListener(\"message\",d.wp.receiveEmbedMessage,!1),l.addEventListener(\"DOMContentLoaded\",function(){for(var e,t,s=l.querySelectorAll(\"iframe.wp-embedded-content\"),r=0;r<s.length;r++)(t=(e=s[r]).getAttribute(\"data-secret\"))||(t=Math.random().toString(36).substring(2,12),e.src+=\"#?secret=\"+t,e.setAttribute(\"data-secret\",t)),e.contentWindow.postMessage({message:\"ready\",secret:t},\"*\")},!1)))}(window,document);\n\/\/# sourceURL=https:\/\/primeone.cloud\/wp-includes\/js\/wp-embed.min.js\n<\/script>\n","thumbnail_url":"https:\/\/primeone.cloud\/wp-content\/uploads\/2026\/06\/Dynamics-365-Workflow-Engagement.png","thumbnail_width":1536,"thumbnail_height":1024,"description":"The Future of Customer Service Starts Now Artificial intelligence is currently transforming nearly every aspect of customer communication. Many companies are exploring copilots, AI agents, and the automation of service processes. At the same time, service organizations face the challenge of meeting rising customer expectations with limited resources. The key question, therefore, is no longer [&hellip;]"}